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Zinnia Systems

Zinnia Systems
About us
We are primarily a Product Development Company. Zinnia Systems provides sophisticated Customer Management, Billing & Business Analytics products with great usefulness. These products provide unprecedented flexibility to accommodate rapidly changing business processes of communication service providers (CSP). Using pre-integrated suite of  Zinnia products, CSPs can ensure superior customer experience and reduce operational complexity.
FOUNDED:
2009
OFFICES:
Bangalore
KEY PERSON:
Chiranjib Bhandary (CEO), Ram K. (Director),
R. Ravichandran (Director)
Chiranjib is responsible for strategic direction and day-to-day operations. He has working experience of 16 years, mostly in development of  Operation and Business Support System (OSS/BSS) products. Before cofounding Zinnia, Chiranjib has worked with Aricent for 7 years where he has served as Director - Engineering. He has led development of many OSS/BSS products at Aricent. Chiranjib holds a Bachelor of  Engineering from Bengal Engineering and Science University (BESU), Kolkata and Masters from National Institute of Industrial Engineering (NITIE), Mumbai.
CLIENTELE:
iCelero US, COLTUK, Glow Networks, MindTree and more
INVESTORS:
Self Funded
COMPETITORS:
Oracle, Amdocs
WEBSITE:
www.zinniasystems.com
PRODUCT OFFERINGS
Zarada Suite of Products:
Zarada Business Support System provides comprehensive functionalities to cover wide range of customer management and billing needs, starting from customer registration to service fulfillment, usage processing, billing & invoicing, payment collection, credit treatment to customer trouble ticketing. Its unprecedented flexibility ensures that it can model varied business processes easily and quickly. Zarada also enables you to automate interactions with all your partners. Flexible partner management application ensures that your service delivery, reconciliation process and overall relationship with partners remain healthy.

Zarada Business Analytics provides a set of software tools which works on usage, customer, offer and trouble ticket etc and performs comprehensive analysis using state-of-the-art predictive modeling techniques including multi-level aggregation, forecasting, classification, and visualization. Zarada brings actionable insights towards call quality, network capacity, interconnect routing, offer affinity, customer segmentation, customer behavior analysis, churn management and campaign planning & execution using techniques from decision theory, statistics, mathematics and machine learning. Communication service providers typically generate billions of usage events per day and Zarada Business Analytics has been designed to provide massive scalability to cater to requirements of  Tier-1 operators.

We also selectively provide high End Consulting services worldwide in Telecom BSS and BA.
DIFFERENTIATING FACTORS:
  • Easily customizable
  • Web based
  • Cloud deployable
  • Very cost effective
  • Rapid deployment
  • End to End solution
WHAT NEXT?
Zarada Business Analytics. We are working on a Business Analytics Solution especially for Big data.
REVENUEMODEL:
Product Sales thru Licensing.
MAJOR MILESTONES
  • Intel provides ‘Succeed’ partner award for innovative use of their multi-core architecture in Zarada.
  • We release ‘Nectar’, next generation Business Analytics Frame work on Hadoop.
  • Red Herring chooses us as Finalist in Asia Pacific region.
  • An US based Internet Acceleration Service Provider licenses all of themodules of our Zarada BSS product suite.