Separator

Driving Customer Engagement with Integrated Comparison Tech

Separator
Raj Jain, COO & Co-Founder, CIMETAt CIMET, we know that putting the consumer first above all else delivers significant results for any business (and we have the proof). As we’ve integrated our energy, solar, broadband, and mobile comparison platforms into the ecosystems of our various B2B partners, we’ve consistently witnessed an increase in stickiness, satisfaction and time spent on-site across the board because we adhere strictly to our mission.

It’s a win-win, as all the best things in life are. Customers can compare products quickly and seamlessly to find the right fit without ever straying away from where you want them, and the partner business adds value and revenue without compromising its core offering. These benefits will only increase as we expand our comparison categories into financial products and insurance.

The secret? Treating the consumer with utmost respect. It’s where our user experience truly sets itself apart from all other comparators within the market. Moreover, this is only the beginning of the additional value we can provide, as we’ve just launched our brand-new platform for credit card comparison within Australia - a watershed moment for customers nationwide.

From day one, we committed to providing a fully transparent, fully contained comparison journey that would never be distorted or diluted by advertisements, promoted products, or external third-party links. That’s not a claim many other players in this space can make. It’s the same mission we remain dedicated to today because it always produces optimal outcomes.
It makes sense, too, when you think about it. Australian and Indian consumers (your customers) are looking for a fair deal on utilities and financial products; they seek options that allow them to get ahead of the rising cost of living. This is especially apt within the context of the economic headwinds currently sweeping the globe, wreaking havoc on household expenditure.

We meet them with a complete end-to-end comparison solution via brands they know and trust, giving them the tools to make a suitable choice for their household, from comparison to application. In turn, they thank our partners with more sales, engagement, and interaction.

That’s where you can achieve a ‘Goldilocks’ balancing point as a comparison-as-a-service provider, promoting revenue and trust on behalf of our B2B partners while never compromising on the user experience we deliver to consumers. That’s how you build a platform that changes the comparison game.

It’s crucial in the comparison industry to maintain focus on delivering positive outcomes for the people using the platform, not just the relevant companies. In fact, a central tenet of our business is that the two are inexorably linked. The more satisfied your customers are when using our technology within your infrastructure, the more revenue and profit you will likely gain. A good outcome for them leads to a better outcome for you.

Driving Customer Engagement with Integrated Comparison Tech


This is the new age of doing business, in which stakeholder and customer interests are not mutually exclusive. Instead, a holistic approach has taken over, leading to a brighter future for all and sundry. We’re proud to be a flag-bearer for this new way of thinking and operating, and we remain steadfast in our commitment to provide transparency and ease of use to anyone who might choose to use our platforms to find a more suitable option.

If you’re in the c-suite within your business, consider what steps you intend to take to make your customers' lives easier and more enjoyable. What innovations can you make? How can product offerings be improved? Of course, an easy option would be to reach out to CIMET to explore the various ways we can integrate our platforms into yours, providing the additional engagement you require without reinventing the wheel.

Now is the perfect time to speak to the team, with our credit card comparison journey now launched and health insurance soon to come. The avenues through which we can add value continue multiplying, which means better results for your business and its customers. It’s a simple formula, really. When you allow customers to compare, switch and save, your company gains the chance to host, engage and grow.

Put the people first. They’ll reward you for it.