Global Expansion is a the Order of the Day
By Ragu Bhargava , Global Upside, Inc. ,CEO
Outsourcing is becoming increasingly popular with companies. We focus on the finance and accounting area, but there are others who focus on recruitment services, staff management, product design and IT. And of course outsourced manufacturing is widespread and continuing to grow. Today, when we think of an industry, we rarely think of one company that can fulfill all of its customers needs. Even with giant companies like IBM or Oracle rely on an ecosystem of companies to provide the full package that makes their technology useful and valuable.
The outsourcing business is becoming larger and more competitive than ever before, thus entrepreneurs need to stay on top of their games. It used to be all about price in this business, but now it is not enough to offer services at competitive rates. An outsourcing specialist needs to differentiate itself on other parameters and we have chosen quality as our key differentiator. Consistent high quality is not that easy to achieve or to maintain and to make sure we achieve this every time, we have put systems, processes, and people in the right places. I take a strong personal interest in making sure that our quality standards are maintained. In the 13 years of our operating history, we have never lost a client because of quality issues, and I am determined to maintain that track record. We operate in more than 30 countries now and in every single one of these markets, we also provide personal customer service. This has been very successful for us. With new clients frequently finding that they have had a bad experience with one of our competitors, where the price offer may have been attractive but the entire relationship and experience very frustrating things would go wrong. When the mistakes eventually surfaced and had to be fixed, and when they asked why this happened, they found it hard to get answers to their questions. We offer highly personal service to every one of our customers, and very timely and responsive service. Once our customers experience the Global Upside way of doing business, we win a lot of loyalty.
Global Upside is a finance and accounting services specialist with expertise in all aspects of finance, ranging from large-volume transaction processing to strategic and technical accounting issues. The company offers their clients scalable, cost-effective resources that execute their finance functions efficiently and accurately.