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Not so long ago, Wilsonart International, a global leader in engineered surfaces headquartered in Austin, TX was looking for a strategic partner to implement and rollout Oracle Sales Cloud globally. They needed a partner that can understand their core business model as well as the nuances within each business unit. The goal was to provide a unified CRM platform to support the business objectives and growth. Prisio was selected as the implementation partner to support and enhance Wilsonart’s vision of a global cloud/on-premise co-existence strategy. “We have completed nine implementations successfully for them so far,” says Ravi Balakrishnan, one of the partners at Prisio Technologies. Based out of Malvern, PA, Prisio empowers its clients to realize benefits of the cloud and on-premise CRM platforms.

Prisio’s services help customers transition to the Oracle cloud platform and leverages the standard features available therein. In addition to rapid implementation methodology intended for large enterprise customers (over $1B in revenue), the company offers a three-tiered service offering tailored for mid-market customers. The basic tier of service provides account management, contact management, opportunity management of products, with a minimal number of extensions. While the next tier additionally includes sales performance management and complex territory management, the top tier offering adds ERP integration. Prisio equips these clients with a pre-built solution set that can be deployed swiftly at the customer’s cloud installation.

We are uniquely positioned in the market as one of very few Oracle Sales Cloud solution providers targeting the Automotive parts supplier eco-system. Our pre-built AxLDemand solution is the only one of its kind

Leveraging Oracle’s transactional business intelligence (TBI) platform, all these offerings come with a pre-packaged reporting.

Moreover, Prisio’s rapid methodology helps customers transition to the cloud faster with proven and repeatable methods. User adoption is enhanced through a comprehensive training material for classroom training to end users to familiarize with the technology. Prisio also provides a pre-packaged cheat sheet for the end users to perform transactions in Oracle cloud. Customer’s business processes are tested through a comprehensive pre-packaged test scripts. Prisio works closely with Oracle customer success team, product development, and product management team, which in turn, lead the company to offer Oracle-certified solutions at a much lesser time frame, in comparison to its market contenders. With a mature offshore development based in Jaipur, India, Prisio delivers these services at a very competitive price point.

Prisio’s unique approach to steering cloud services towards the automotive industries sets them apart from others in the market. “We are uniquely positioned in the market as one of very few Oracle Sales Cloud solution providers targeting the Automotive parts supplier eco-system. Our pre-built AxLDemand solution is the only one of its kind,” says Balakrishnan. He comes with experience working for Oracle Corporation, where he delivered several successful projects as an individual contributor, lead, and project manager.

Balakrishnan has also held leadership positions at global consulting organizations and Fortune 500 companies prior to founding Prisio in 2011.

Besides addressing customer needs through their services, Prisio offers the automotive industry with their flagship product - AxLDemand (Accelerated Demand). AxLDemand is an integrated CRM and demand management solution leveraging Oracle BI, PaaS, and Oracle Sales Cloud for automotive parts suppliers. “There are thousands of automotive companies that supply parts to OEMs. These OEMs need to develop production forecasts and pursue long term supply deals with OEMs about 3-4 years before a model goes into production. Through AxLDemand, we provide data visualization and analytics on commercial production data set for our customers to forecast their demand and pursue new sales opportunities,” explains Balakrishnan. AxLDemand is flexible and configurable and is built on Oracle extensibility framework, which supports meeting unique customer needs. According to Balakrishnan, the company’s solution was built with the support and guidance from Oracle’s product management vertical strategy teams.

The company makes it imperative for all its consultants to be certified by Oracle, although it is not mandated by Oracle. The consultants go through a rigorous training program before being certified. Prisio’s product roadmap primarily relies on that of Oracle, because of its interconnection with the latter. Prisio is a certified partner of Salesforce and plans to have a team of its consultants certified by Salesforce, in the near future. “We are in the process of completing our first Oracle service cloud for a customer. By the end of this year we would have the solution up and running, and early next year, we are planning to apply for a formal Oracle certification too,” concludes Balakrishnan. In addition, Prisio offers Oracle e-business suite implementation and upgrade services and business process re-engineering services.