Smart Machines:

Through 2020, the smart machine era will blossom with a proliferation of contextually aware, intelligent personal assistants, smart advisors (such as IBM Watson), advanced global industrial systems and public availability of early examples of autonomous vehicles. The smart machine era will be the most disruptive in the history of IT. New systems that begin to fulfill some of the earliest visions for what information technologies might accomplish — doing what we thought only people could do and machines could not —are now finally emerging. Gartner expects individuals will invest in, control and use their own smart machines to become more successful. Enterprises will similarly invest in smart machines. Consumerization versus central control tensions will not abate in the era of smart-machine-driven disruption. If anything, smart machines will strengthen the forces of consumerization after the first surge of enterprise buying commences.

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