Wipro poaches Infosys KPO exec to lead its KPO segment
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Wipro poaches Infosys KPO exec to lead its KPO segment

By SiliconIndia   |   Wednesday, 22 November 2006, 06:00 Hrs
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Bangalore: As part of its increased thrust in the KPO business expansion plans, Wipro has poached a senior Infosys KPO executive to lead its own KPO efforts. The company, according to industry sources quoted by the Business Standard, is looking at a KPO buyout in the near future. It is expected to announce a major expansion plan in the vertical in the coming months.

Wipro has hired Ramit Sethi. He will now head Wipro’s KPO wing, after having relinquished charge as vice president and business head of KPO unit of Infosys BPO (earlier Progeon). Wipro’s knowledge services unit currently employs around 100 people out of a total of its 15,000 (BPO) employees.

While Wipro BPO chief TK Kurien confirmed Sethi’s appointment, Sudip Banerjee, president, enterprise solutions, Wipro Technologies told Business Standard, “In a couple o months, we will finalise our expansion plans, and then will be able to disclose further details.”

Banerjee added that though Wipro BPO had been growing at a healthy pace in the past two quarters, the company wanted to get into the KPO business for more high-end work.

“KPO is a more sustainable model. We are going by the trend and the focus is moving from voice BPO to more high-end research oriented work,” the publication quoted a senior Wipro official. He added, “Initially we will leverage our skills in the financial analysis side.”

The company’s BPO services have finally found their groove after two years of painstaking revamp. In the second quarter of 2006-07, it posted a 27 percent top line growth and it’s pre-tax profits witnessed a 131 percent hike on a year-on-year basis.


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