RIM Sets Up Facility in India to Help With Surveillance
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RIM Sets Up Facility in India to Help With Surveillance

By SiliconIndia   |   Friday, 28 October 2011, 12:06 Hrs   |    1 Comments
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RIM Sets Up Facility in India to Help With Surveillance
Bangalore: Research In Motion has set up a facility in Mumbai to help the Indian government carry out lawful surveillance of its BlackBerry services, reports Reuters.

RIM gave India access to its consumer services, including its Messenger services, in January this year after authorities raised security concerns, but said it could not allow monitoring of its enterprise email.

RIM partly assuaged India by setting up the small Mumbai facility earlier this year to handle surveillance requests from India.

India can submit the name of a suspect its investigators want to wiretap, and RIM will return decoded messages for that individual, as long as it is satisfied the request has legal authorization.

RIM was not available for comment outside regular Canadian business hours. The new facility will handle lawful intercept requests for consumer services including the BlackBerry Messenger chat service.

India saw the move as a positive step, but would prefer an arrangement where it has the ability to decode messages itself, so that it can conduct surveillance without disclosing the names of suspects to RIM.

India still has no method to intercept and decode BlackBerry enterprise email, which is used by corporate customers and features a higher level of encryption than consumer email and instant messaging.

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Reader's comments(1)
1: too little and too late after trememdous damage has been done...credibility crisis.....need to revive technonlogical backup and marketing methods for carving niche in the markets and consumers' mind to tide over competive onslought.
Posted by:Tushar Pimpale - 28 Oct, 2011