Organizations curb collaboration tools, employees change settings
By siliconindia | Wednesday, 31 March 2010, 11:59 Hrs
The global study launched by 'Cisco', found that 77 percent of the IT decision makers surveyed plan to spend on collaboration, identifying video conferencing, Web conferencing and Internet Protocol telephony as primary areas of investment.
Employees identified a variety of frustrations with devices and applications at work. These include restrictions set by IT managers on the types of collaboration technologies that can be used at the workplace, a lack of integration among the applications, non-compatible formats (video, data, voice), and the limited number of collaboration tools at their disposal. This finding correlates with the fact that more than half of the ITDMs polled say they have a policy prohibiting the use of social media applications.
This research is the second of a two-part series that Cisco has commissioned to explore the impact of social networking and collaboration in the enterprise. In January 2010, Cisco announced the findings from a third-party global study that explored how organizations use consumer social networking tools to collaborate externally. The research sample for the Collaboration Nation study consisted of responses from IT decision makers and business end users across the U.S., U.K., France, Germany, Spain, Italy Russia, India, China and Japan.