New Year brings the bliss of no unwanted calls

By SiliconIndia   |   Monday, 29 November 2010, 10:50 Hrs
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Bangalore: Unwanted commercial calls irritate all the customers and thus, The Telecom Regulatory Authority of India is all set to introduce a foolproof mechanism to shield the customers from the irritating calls. The facility will be made available from Jan 1st, 2011.

The mechanism is to be called as Customer Call Preference Registration (CCPR) wherein once a subscriber registers for not getting such calls and if unwanted people still try to call that particular number, the call would get barred. For clear identification of commercial calls, the tele-marketers will be provided with a new 70 series number. The other facility is categorization of calls where either the subscribers choose not to get any calls, select areas of calls they would receive or the option according to which one can choose calls via messages.

The Telecom Regulatory Authority of India plans to hand out a list of registered tele marketers and CCPR numbers to Mobile operators where each tele-marketer will be registered with a mobile operator. A unique software device would bar the call if he tries calling any of the barred numbers which would later lead to him being fined, his registration cancelled and company blacklisted.

Mostly the complains of the subscribers yielded little or nothing to them but under the new system calls will be barred. The seventy series number can be easily identified and the customer can easily disconnect or avoid the call if on roaming.

According to the current do not call list, the subscriber does not get calls or messages if he subscribes for not getting commercial calls. But as per the new mechanism subscribes do have the option of just getting text messages as they can opt for the service they are interested in. For e.g.:- a subscriber can bar the calls from a real estate agency but may want calls related to consumer loans. The new mechanism has categorized calls and services and has made it extremely convenient for both the subscribers and the tele-marketers.

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