India promises protection of foreign firms' data security

By agencies   |   Thursday, 23 June 2005, 07:00 Hrs
Printer Print Email Email
NEW DELHI: India's top software body said it would help the authorities crack down on call center workers indulging in "criminal acts" of selling customer-related banking information.

Kiran Karnik, chief of the National Association of Software and Service Companies (NASSCOM), said Thursday that India was a "trustworthy" outsourcing destination and would not let call center workers get away with data theft as reported in a top-selling British tabloid.

"We have noted the report in the Sun resulting from an investigation by their reporter about the illegal sale of customer data and are seeking further details," said Karnik.

"We believe that any theft or breach of a customer's confidentiality must be treated extremely seriously. India, with its strong legal system and its independent judiciary, is a country that takes this responsibility extremely seriously," he added.

"NASSCOM will work with the legal authorities in the United Kingdom and India to ensure that those responsible for any criminal breaches are promptly prosecuted and face the maximum penalty," said Karnik.

He said Indian laws had been updated to meet new data protection needs.

"We have continuously been strengthening both the legal and enforcement framework for data protection," said Karnik.

India's Information Technology Act passed by parliament in 2000 lays down stringent financial punishments for data theft including prison terms of two to five years.

SPOTLIGHT
IBM announces programme
n a bid to recognise the contribution of developers in the open source community, Information ..
Google's Gboard gets offline
Google is adding an Artificially Intelligent (AI) offline dictation feature on its Gboard keyb..
Facebook denies cyber attack
Facebook ruled out a cyber attack on its products Whatsapp, Instagram and Messenger, which suf..
Wipro opens third industrial
IT major Wipro Ltd on Thursday opened its centre of excellence for Industrial Internet of Things (..