HCL ties up with DSG of U.K.

By siliconindia staff writer   |   Thursday, 19 January 2006, 08:00 Hrs
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NEW DELHI: HCL Technologies Ltd said on Thursday it had entered into a multi-year, multi-million-dollar co-sourcing deal with DSG International Plc , an European electrical retailer.

The Indian company would provide system development, application delivery, infrastructure support and maintenance services to the European company.

Kevin O’Byrne, Group Finance Director of DSG international, said, “We have selected HCL on the basis of its breadth of experience, partnership approach and the transparency in its cost models. This co-sourcing partnership will enhance our capabilities, drive innovation and improve our agility as we build our position as Europe’s leading electrical retailer.”

Mike Babarkoff, Corporate Vice-President and Global Head of HCL’s Retail & Consumer Practice, explained what the deal will offer DSG international, “HCL will manage the majority of the commodity services DSG needs to operate, leaving it free to concentrate on the core areas of business and customer interface and its business strategy. By using a composite of resources in a co-sourcing partnership, we are able to offer DSG cost protection and continuous service improvement. This deal further demonstrates the improved value co-sourcing can offer retailers.”

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