EXL to invest $6.5 M to set up BPO facility in Pune
NEW DELHI: With this fourth facility becoming operational EXL's capacity of production seats per shift will increase by 1,025 to 7,575 seats on a three-shift basis.
EXL which recently bagged three BPO contracts from US and UK-based companies, has stepped up its recruitment drive to fulfill its additional requirement of over 1500 agents.
The first phase of the current expansion would be complete by December this year while the second and last phase would be over by May 2004, a company statement said.
Commenting on the expansion, company chief executive officer Vikram Talwar said, "we have successfully de-risked our business by extending geographies. While we have entered new business verticals we have further strengthened our domain expertise in banking and insurance sector".
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