Airtel most congested network, says regulator
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Airtel most congested network, says regulator

Tuesday, 31 March 2009, 02:16 Hrs   |    8 Comments
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New Delhi: Leading telecom player Bharti Airtel emerged as the most congested mobile network in the GSM space in October-December 2008 with competitor Vodafone close behind, the telecom regulator said Monday.

As per the analysis by the Telecom Regulatory Authority of India (TRAI) for the period under review, Airtel had 14 congested points of interconnection (POI) - the geographical location where two networks interconnect and exchange traffic.

Against this, Vodafone had 12 POIs, followed by Reliance Communications and Idea with 11 each, and Dishnet Wireless with eight.

According to TRAI, the benchmark for the level of congestion at POIs between various networks is kept at less than 0.5 percent. This means, of every 200 calls between two operators, only one call should face a problem.

This also reflects as to how effective is the inter-connection between two networks. What it also means that at 14 POI, Airtel tops the list of call drops.

During the said period, the mobile subscriber base has increased from 315.31 million in September 2008 to 346.89 million in December, while the number of POIs with congestion has decreased from 129.

The telecom circles or states being most affected due to congestion are Bihar with 22 PoIs, followed by north-eastern states, Rajasthan, Uttar Pradesh-East and Uttar Pradesh-West - each having five, TRAI said.
Source: IANS
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Reader's comments(8)
1: I want to rate AIRTEL 2 points on scale of 5. I'm facing hell lot of problem with network. I've given the complaint 6 months back but not yet resolved. If I call to customer care themselves not clear. Have to see hoe long it maintains its no.1 position.
Posted by:Hanimi - 31 Mar, 2009
2:
You can approach the Nodal Officers and the Appellate Authority to resolve your problems.

You can get their no's for the respective areas from their website.
Pravardhan Replied to: Hanimi - 31 Mar, 2009
3: The worst effected is the customer of AIRTEL. I bought a datacard of AIRTEL to use while on move. I find it very difficult to access net in several places. When they cannot serve people, why at all they give new connections. Greed has no end. Having spend 3k on USB modem and paying Rs.600/- per month is like throwing the money in the garbage.

This is the quality of Indian Telecom operators. Listening TRAI ?
Posted by:J.S.Krishna - 31 Mar, 2009
4: just see the number of people opting for airtel.. ofcourse it will be congested.
Posted by:liza - 30 Mar, 2009
5:
@LIZA
DIKHAVO PE MAT JAO...APNI AKAL LAGAO
vipul Replied to: liza - 30 Mar, 2009
6:
I feel this is the worst network in the area am residing. No network in that area. I have complaining for the last 10 months and no action has been taken against. Unnecessarily we are paying thousands of money every year.
Vishnu reddy Replied to: vipul - 30 Mar, 2009
7:
I feel that if you are not getting the worth of what you are paying, then it's time to move on. There are better service providers out there. Pick your choice. But one thing is for sure. Every service provider has some issue or the other. You need not pick the provider based on the +'s but the one with least -'s... No pun intended here.
im_xboss Replied to: Vishnu reddy - 30 Mar, 2009
8:
ITS TIME 2 MOVE ON....BT...MAKE SURE U MOVE TO D BEST.. JST TAKING A NEW STEP DOESNT MEAN U R HEADIN 2 D RITE DIRECTION:-)
VIPUL Replied to: im_xboss - 31 Mar, 2009
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