Service Delivery Leader
at
Suraj Infotech
, Delhi, INDIA
December 2006 – Currently Working
Industry: IT-Software/Software Services
Functional area: ITES / BPO / KPO / Customer Service / Operations
Database Management & marketing
Head/ VP/ GM-Operations at DATAMATION , Delhi, INDIA
August 1995 – September 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
TO HANDLE RESEARCH COORDINATION ACTIVITY, DATABASE MANAGEMENT
MARKETING ETC.
Operations Mgr at BUSINESS INDIA DIRECTORY DIVISION , Delhi, INDIA
March 1992 – August 1995
Industry: Media/Dotcom/Entertainment
Functional area: ITES / BPO / KPO / Customer Service / Operations
TO MANAGE DIRECDTORY DIVISON FOR YELLOW PAGES