Associate/ Sr. Associate -(NonTechnical)
at
Amazon
, Hyderabad, INDIA
March 2009 – June 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
* Answer customer queries regarding the information provided on
webpage and updated it accordingly.
* Updating the information
provided by the merchant on the webpage and account information
as and when required.
Associate/ Sr. Associate -(NonTechnical) at BA Continuum Solutions Pvt Ltd , Hyderabad, INDIA
July 2005 – February 2007
* Answering customer queries regarding there account information
through e-mails.
* Updating customer information as and when
required, like name change, address change and lost card issues
etc.