Team Lead
at
Appnomic Systems Pvt Ltd
, Mumbai, INDIA
December 2006 – June 2010
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
•Handling of FM Clients (LNT, LNT InfoTech & Rediff) in terms
of Billing, Revenue Collection, Contract renewals, User issues,
Engineers Performance.
•Single Point of contact for AMC
support and servicing calls in Mumbai, Pune, Delhi
•Responsible for providing Backup resources as per
requirement to FM clients
•Monthly review for AMC & paid
calls for north-west region
•Responsible for providing a
monthly & weekly FM updates of Mumbai to FM manager