Analyst
at
eClerx Services Limited
, Pune, INDIA
August 2010 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Working for Dell's website content maintenance of all the website
over the world in all languages...
Customer Care Executive at Med DataCare Pro , Pune, INDIA
July 2009 – August 2010
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Helping the clients with the needed reports on time, providing
technical assistance to new clients, making database for the
Business Development Team and regulating the overall work of one
of the efficient branch of the company.
Telecalling/ Telemarketing Exec. at Telegenisys Inc. , Pune, INDIA
May 2009 – July 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Worked as a Customer Care Executive. I worked for US process in
SALES for 1 month and for CANADIAN process in SALES for 1 month
for BELL CANADA.
Telecalling/ Telemarketing Exec. at Silicon Mountains India Limited , Pune, INDIA
September 2008 – March 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Worked as a Customer Service Executive for Walmart Process. I
used to solve the queries of the customers and also take their
orders.