Team Leader -(NonTechnical)
, Gurgaon, INDIA
April 2005 – Currently Working
Functional area: ITES / BPO / KPO / Customer Service / Operations
As an Associate Team Leader work distribution among team mambers,
maintaining TAT & SOW Of process. Working on Team Querries,
Escalation, training and proving 100 % support to Assistant
Manager to run operation successfully
Associate/ Sr. Associate -(NonTechnical) at Planman ITES , Delhi, INDIA
January 2005 – April 2005
Worked as Qulity Checker in HTML & XML process.
Associate/ Sr. Associate -(NonTechnical) at Innodata , Noida, INDIA
January 2000 – December 2004
Processing HTML & XMAL projects.