Magazine : Prateek Nathani
Current
Claims Process Developer
Industry
Banking/Financial Services/Broking
About Prateek Nathani
My biggest strength is my interactive skills which has really helped me out in achieving lot many goal personally as well as professionally.
Prateek Nathani ’s experience
Process Developer
at
GENPACT
, Delhi, INDIA
June 2006 – Currently Working
Industry: Banking/Financial Services/Broking
Functional area: Banking / Insurance
• Processing US Insurance/Reinsurance-based claim
transactions. • Taking care of IT related issues of the entire
team. • Responsible for reporting the team targets achieved on
daily basis to the customers at US. • Responsible for daily
target allocation to the entire team. • Providing the VMS tool
of individual productivity tracker to the entire team at the
beginning of every month. • Responsible for maintaining the
performance snapshot while reporting dashboards at the end of the
month. • Taking care of the process update tracker and
updating the new information or procedures as and when received
from the customers. • Reviewing the acquired report of the
team on daily basis and ensuring that there is no TAT bursting
documents lying in anyone’s acquired. • Handling the daily
MIS like CU, Collate, Completed Vs Allocated, Daily
Allocation. • As a LEAN Mentor, I was responsible for
increasing the LEAN Quality DNA of the entire Claims shop
consisting of 95 FTE’s.
transactions. • Taking care of IT related issues of the entire
team. • Responsible for reporting the team targets achieved on
daily basis to the customers at US. • Responsible for daily
target allocation to the entire team. • Providing the VMS tool
of individual productivity tracker to the entire team at the
beginning of every month. • Responsible for maintaining the
performance snapshot while reporting dashboards at the end of the
month. • Taking care of the process update tracker and
updating the new information or procedures as and when received
from the customers. • Reviewing the acquired report of the
team on daily basis and ensuring that there is no TAT bursting
documents lying in anyone’s acquired. • Handling the daily
MIS like CU, Collate, Completed Vs Allocated, Daily
Allocation. • As a LEAN Mentor, I was responsible for
increasing the LEAN Quality DNA of the entire Claims shop
consisting of 95 FTE’s.
Restaurant Manager at Reliance Industries Ltd. , Kolkata, INDIA
March 2005 – March 2006
Joined as a Management Trainee with Reliance Petro Marketing Pvt.
Ltd. and was then promoted as Plaza Manager. My job
responsibilities were as follows: a) Construction of
Plaza b) Operating Section c) Staff Screening d) Training of
Staff e) Set up of the Plaza f) Sales at the Plaza (LSM)/ Top
line g) Maintaining the A1 Brand/ Standards / Customer
Satisfaction.
Ltd. and was then promoted as Plaza Manager. My job
responsibilities were as follows: a) Construction of
Plaza b) Operating Section c) Staff Screening d) Training of
Staff e) Set up of the Plaza f) Sales at the Plaza (LSM)/ Top
line g) Maintaining the A1 Brand/ Standards / Customer
Satisfaction.
Prateek Nathani ’s education
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