Tech Support Engnr
at
HCL Technologies
, Chennai, INDIA
March 2007 – Currently Working
Industry: IT-Software/Software Services
Functional area: IT Software- Network Administration / Security
Troubleshooting and fixing various issues with CA's Threat
Management softwares and also manually removing malwares and
other variants of infections from CA's customers' computer using
various other tools (for eg. Autoruns, Process Explorer and
Hijackthis). Also do Alpha and Beta testing for CA 'security
softwares and gives direct feedback to both the Research and
Development Engineers.
Tech Support Engnr at Computer Associates International(CA)
, Chennai, INDIA
June 2005 – February 2007
Industry: IT-Software/Software Services
Functional area: IT Software- Network Administration / Security