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Payal Parekh

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Payal Parekh

Manager-Customer Relations

Lexus Motors

Payal Parekh is a member of:

Advice For New Professionals:

Just Be yourself and try to learn as much as you can from the experienced guys and create your own ideas Be innovative.

Role Model:

There many role models in my life from my family itself who inspires me for example, My Uncle,Dad,Husband,Brothers and My Jiju.They all have struggled and set awesome examples for being successful.

Other Thoughts:

Believe in God & Yourself and Do Good Karma's everything else will fall in place just with your efforts for sure! Try it.

Growth Strategy:

Being Up to the Mark in short delivering the best customer service.

Family Background

Coming from a Socially known family but always wanted to do something or achieve something from my own efforts so here I am to prove myself!!!!

Career Profile:

• Conducting Regular Internal Audits.
• Conducting PSF's after Sales and Service to ensure customer satisfaction.
• Maintaining showroom requirements and Hygiene issues.
• Auditing and Conducting Lost Analysis.
• Customer Complaint Resolution.
• Arranging Delivery Requirements.
• Keeping track of Legal and Non-Legal complaints and Resolving it.

Changes In The Professional Environment:

Yes i have learnt so many things such as Multi-Tasking,Being Confident,Self-Starter,Effective in my approach,Quick Learner & Inventor.

The Journey So Far:

A successful result-oriented professional with great industry experience of 12 years in Customer Service for Telecom & Mortgage Industry, Counselor and Front office/Floor Manager,Outstanding knowledge of Computer Software Applications.A Multi-tasker,Fast learner,enthusiastic and outgoing individual with proven ability to interact with colleagues, combine patience and persistence with developed learning skill to enhance knowledge, abilities and value to employer,a production team member with flexibility and attitude to perform equally well with or without supervision.

Outstanding customer service skills diplomatic and patient with all types of individuals and organizational levels. Effective communicator, attentive listener, sincerely enjoy working with people in person and over the phone. Organized with the great attention to detail and follow-through. Flexible and A Professional with strong work ethics.
Specialties: Customer Service-Relationship Management, Data Analysis, Complaint

Prized Accomplishment(s):

My Knowledge in Customer Service and Communication Skills with Loads of Confidence.

Plans For The Future:

Off course as AGM/VP of a Company.

Connect with Payal Parekh on Linkedin