Associate/ Sr. Associate -(nontechnical)
at
Convergys Idia Services Pvt. Ltd.
, Gurgaon, INDIA
December 2006 – July 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Financial Assistance to the customer's of Capital One( a credit
card provider in the U.K.) who call in for their query which was
supposed to be analyzed and sorted in the best possible manner.