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Manjeet Singh Josan
Manjeet Singh Josan

Manjeet Singh Josan

Service manager

BAJAJ THREE WHEELERS

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Manjeet Singh Josan is a member of:

Awards and Recognitions
I have achieved 100% customer satisfaction, through efforts and personal contact with each customer
Excellence in Management
achieved 30 to 40% growth in all segments Labour , spares , and accessories sale
Leadership qualities
a leader must have subject knowledge, relation building power, Stable mind, sharp thinking, adoptable
Handling Grievances
I prefer to meet my clients personal, listening problem carefully, try to cool down the customer, Try to apply 5 why analyses, prefer to kill the root cause, Post service followup by personal call
Important career decisions
Honestly I make my way with many decisions, I skip that Computer operator job in 2005 and turn my carrier towards automobile industry joining as workshop In-charge in a Maruti Service Station and that decision change the game
Current Job description
I am working as service manager, my key role is to manage the service workshop staff and make sure 100% customer satisfactions
Managing personal and professional life
I am thinking with stable mind, I always try to make decisions with proper home work, I never decide in frustations, if we make decisions in frustrations it will spoil all the things
Family background
I am married with two children ( one boy of 2.7 years, Daughter 6 years) joint family One brother and his family, Father, my mother was passed away in 2011
Ensuring Growth
I am always trying to develop my skills and ensure friendly environment with subordinates
More about me
I like reading motivational and spiritual books in my spare time, Like to spend weekend with my family, read news paper, and watching movie
Team Management
Environment- hesitation free, Every member of the team treat equally, Hear carefully, sense of humor,
Team members must respect each other, and follow the rules of hierarchy
My views on India Technical development
Actually , in our country lack of technical talent hunt shows and lack of awareness among the peoples, we have to develop and encourage our rural area technicians to come forward, govt. support also needed
Influenced by
My mother, She always encourage me to develop myself
Tech Management matters more on
Nothing is done unless checked
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