Magazine : Pritika Sharma
Current
Assistant manager at Eserve
Education
MBA/PGDM Finance & Marketing
Industry
BPO/ITES/CRM/Transcription
About Pritika Sharma
looking out for job.
Pritika Sharma ’s experience
Asst. Mgr/ Mgr -(Technical)
at
TCS Eserve
, Chennai, INDIA
July 2008 – May 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Managing a team of 21 people driving them to the level of
excellence. Take-up and handle Internal Process
Audit Monitoring and providing MIS on a day to-day basis to
Senior Managers enabling them to take business decisions.
Manage overtime and FTE requirements to enhance team
profitability Ensure accurate and timely reporting to all
stakeholders
excellence. Take-up and handle Internal Process
Audit Monitoring and providing MIS on a day to-day basis to
Senior Managers enabling them to take business decisions.
Manage overtime and FTE requirements to enhance team
profitability Ensure accurate and timely reporting to all
stakeholders
Pritika Sharma ’s education
MBA/PGDM [Finance & Marketing],
ICFAI Business School - IBS Dehradun [February,2008]
, Chennai, INDIA
Pritika Sharma ’s additional information
Interests:
Searching New Technology.
Awards and achievements:
8th Rank Holder in Madras University
Secured proficiency prize in Std XII
Secured proficiency prizes for 3 consecutive years during my graduation.
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