Magazine : Sanat Bera
Current
Customer Support Engineer at ...
Education
3 years... Electronics & Tele-communicat...
Industry
IT-Hardware and Networking
About Sanat Bera
KRA:
• Maintaining LAN and WAN connectivity.
• Maintaining LAN components
• Giving Technical support of WAN connectivity Client
• Support Services for CISCO Components
• Co-ordination with BSNL (Service Provider For Leased Line & ISDN)
Networking, RAS, Routing, Switching, ISP working, VPN management,
Data Structure, Operating system and Peripheral devices.
Configuration of CISCO Router and Switch and installation of 64 kbps Lease Line and ISDN.
Implementation, management and maintenance of Network based service such as:-
(a) CISCO Router /Switch, HDLC Data modem V.35/G.703
(b) Knowledge of Setup 2 Mbps Lease Line and 64 Kbps Lease Line,
(c) Knowledge of Working on Lease Line with RAD (V.35, G.703) Modem,
LAN Technology: - Ethernet, Fast Ethernet, Gigabit - Ethernet,
WAN Technology: - Dialup, and Leased line,
Knowledge of working on MLLN modem (64 kbps, 2mbps, Channelized E1)
and Network.
Configuring 2 Mbps & 64 Kbps Long/short Distance Leased Line, ISDN, Router Configuration & TCP/IP Settings, Modem Configuration (V.35, G.703), 3COM-RAS.Cisco IP Phone, V-SAT (IDU, Antenna)
Coordination of all service activities, ensuring smooth & happy customer relationship.
Effective utilization of man/time management and job scheduling.
Number of people down the line reporting directly – Eight(08)
Sanat Bera ’s experience
Professional (e.g. Engg., IT Developer, Marketing Executive etc.)
at
HCL COMNET LTD
, Kolkata, INDIA
October 2006 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
CCNA,Hardware & Networking,Maintaining LAN,WAN,ISDN of major
client's like PNB,UBI,UBOI,IB,NIC,NIA,UIIC,HLL,L&T,Ashok Leyland
etc.
client's like PNB,UBI,UBOI,IB,NIC,NIA,UIIC,HLL,L&T,Ashok Leyland
etc.
Professional (e.g. Engg., IT Developer, Marketing Executive etc.) at AVL INDIA PVT LTD , Kolkata, INDIA
February 2005 – October 2006
Feb’06-Oct’06 as Sales cum Service Engineer
(East) Feb’05-Jan’06 as Junior Customer Support Engineer
(East)
Responsible for all sales & marketing
activities in the territory, achieving sales targets, increasing
market share for the products. Implementing policies as per
norms, keeping a close check on the quality, ensuring timely
delivery, installation & training of products. Coordination
of all service activities, ensuring smooth & happy customer
relationship. Effective utilization of man/time management
and job scheduling. Number of people down the line reporting
directly – Six(06)
(East) Feb’05-Jan’06 as Junior Customer Support Engineer
(East)
Responsible for all sales & marketing
activities in the territory, achieving sales targets, increasing
market share for the products. Implementing policies as per
norms, keeping a close check on the quality, ensuring timely
delivery, installation & training of products. Coordination
of all service activities, ensuring smooth & happy customer
relationship. Effective utilization of man/time management
and job scheduling. Number of people down the line reporting
directly – Six(06)
Sanat Bera ’s education
3 years Diploma in Engineering [Electronics & Tele-communic...],
CENTRAL CALCUTTA POLYTECHNIC [September,2004]
, Kolkata, INDIA
Sanat Bera ’s additional information
Hey there! Sanat Bera is using SiliconIndia.
Benefits of SiliconIndia
- Find prospects, new employees or jobs
- Get mentored by industry experts
- Get daily news updates
- Get found in search engines (Google, yahoo)
- Find coworkers and batchmates
