Operations Mgr
at
IHS India Pvt Ltd
, Bangalore, INDIA
September 2006 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I lead and manage critical processes being transitioned from US,
UK and Malaysia to IHS Captive Unit in BLR and also outsourced to
several IHS business partners in India. I handle critical areas
of Procurement, Vendor Management and Project Management
comprising of sourcing management, cost management and control.