Associate/ Sr. Associate -(NonTechnical)
at
Indus Bpo Pvt LTd.
, Chennai, INDIA
March 2009 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
• Transaction Processing in Promotional
products.
• Preparing MIS Reports & send to higher
authorities.
• Mail interaction with US clients for transition
of Projects.
• Email support to Clients.
• Taking care of
customer service by faxing/E-mailing directly to customer.
Fresher at Golden Infotech , Chennai, INDIA
September 2008 – February 2009
• Perform automated tasks for analysis and reports using
macros
• To generate analytical reports and
charts
• Extraction of data through pivots.