Customer Support Engnr/ Technician
at
HCL INFOSYSTEMS LIMITED
, Mumbai, INDIA
May 2007 – December 2009
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Configure the all type of win servers (2000, 03.)ADS, and
different types of RAID.
Troubleshooting, and maintenance
FTP,PROXY,DATABASE servers.
Oracle 8i,9installation
,configuration and use of the tools.
Providing technical,
functional and operational support to users in the implementation
and use of software applications.
Troubleshooting and
maintenance of all types hardware,software and workstation
network connectivity issues.
Installation and configuration
of SAMBA,NFS and WIN.
Customer Support Engnr/ Technician at HCL INFOSYSTEMS LIMITED , Mumbai, INDIA
May 2007 – December 2009
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Configuration, installation and Troubleshooting win2000, win
2003 servers.
Configuration of SAMBA.WINS,PROXY,FTP and
DNS.
Installation and maintenance of all types of
applications.
Installation and configuration of switches,
Installing Application Programs.
Configuring &
Troubleshooting Outlook Express and Lotus Notes.
Assembling
& Troubleshooting of various system, Troubleshooting of software
problems, Mail configuration, Network
implementation.
Trouble shooting the networking
problems.
Configuration of Hardware RAID for servers