Magazine : Koshish Rai
Current
working with Wipro Bpo
Education
B.A English Hons.
Industry
BPO/ITES/CRM/Transcription
About Koshish Rai
Looking for a job role which is more challenging and suits my personality and my skills.Good salary and good working environment is what I prefer.
Koshish Rai ’s experience
Associate/ Sr. Associate -(Technical)
at
Wipro Bpo Ltd
, Kolkata, INDIA
June 2007 – June 2010
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
a) Providing Technical resolution regarding HP Laptop and Desktop
Product Group to customers who are facing issues regarding
Software and Hardware of the same. b) Maintaining AHT (Average
Handling Time) during the call but at the same time providing
customer satisfaction c) Taking Remote Access to the
customer’s computer and helping them out with the Software
issues(virus removal/perfomance issue) faced by them.
Product Group to customers who are facing issues regarding
Software and Hardware of the same. b) Maintaining AHT (Average
Handling Time) during the call but at the same time providing
customer satisfaction c) Taking Remote Access to the
customer’s computer and helping them out with the Software
issues(virus removal/perfomance issue) faced by them.
Koshish Rai ’s education
B.A [English Hons.],
Salesian College Sonada,Darjeeling,W.B, [March,2007]
, Darjeeling, INDIA
Koshish Rai ’s additional information
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