Magazine : Muthu Lakshmanan Thiagarajan
Current
Quality Analyst
Education
MBA Engineering Management
Muthu Lakshmanan Thiagarajan ’s experience
Senior Quality Analyst
at
Thomson
, London, UK
December 2007
Main Purpose of Job: To provide support in measurement and
analysis of Quality data for Thomson scientific patent production
processes in order to achieve continuous improvement in product
quality. Role: Collect and analyse data on the process and
product quality for patents based products (Documentation
Abstracts Journal, Tailor Made Profiles, Industry and Technology
Profiles, Content Management System Loading and Extraction, World
Patents Index Online). Conduct regular internal quality
audits to ensure patent information published are in line with
quality standards and customer expectations Analyze errors
and discrepancies in quality of technology-specific integrated
solutions and make recommendations for improvement and / or
changes in editorial policies and practices Provide regular
reports and feedback to all business sub units and management
regarding levels of quality targets, highlighting and explaining
deviations. Act as a link between suppliers and internal
production teams in facilitating the flow of information both
ways. Develop strategies for optimizing QC/QA processes
through use of technology, and support Global Editorial Managers
in implementing technology to improve data consistency
analysis of Quality data for Thomson scientific patent production
processes in order to achieve continuous improvement in product
quality. Role: Collect and analyse data on the process and
product quality for patents based products (Documentation
Abstracts Journal, Tailor Made Profiles, Industry and Technology
Profiles, Content Management System Loading and Extraction, World
Patents Index Online). Conduct regular internal quality
audits to ensure patent information published are in line with
quality standards and customer expectations Analyze errors
and discrepancies in quality of technology-specific integrated
solutions and make recommendations for improvement and / or
changes in editorial policies and practices Provide regular
reports and feedback to all business sub units and management
regarding levels of quality targets, highlighting and explaining
deviations. Act as a link between suppliers and internal
production teams in facilitating the flow of information both
ways. Develop strategies for optimizing QC/QA processes
through use of technology, and support Global Editorial Managers
in implementing technology to improve data consistency
Planning Analyst at National Grid Onstream , Coventry
April 2006
Main Purpose of Job: Analyse and interpret data to assist with
the continuous improvement of the service, collate and produce
statistical reports. Stretch scheduling innovation and the
supporting technology to deliver efficiency in line with service
level agreement. Role: Resource Management o Liaison
with service providers to determine resource provision
o Maintenance of shift management systems o Information
quality control Work Scheduling o Producing work schedules
for resources compiling with optimum utilization with minimal
cost. Workload Balancing o Balancing planned workloads
against resource o Identifying peaks and troughs in workloads
and attuning them evenly. Workload Ordering o Co-ordinating
resource provision from field based management action and
monitoring requests of British gas o Reporting and presenting
key trends within the department in predicting future workloads,
possible imbalances and proposing fixes that can proactively
manage the issues.
the continuous improvement of the service, collate and produce
statistical reports. Stretch scheduling innovation and the
supporting technology to deliver efficiency in line with service
level agreement. Role: Resource Management o Liaison
with service providers to determine resource provision
o Maintenance of shift management systems o Information
quality control Work Scheduling o Producing work schedules
for resources compiling with optimum utilization with minimal
cost. Workload Balancing o Balancing planned workloads
against resource o Identifying peaks and troughs in workloads
and attuning them evenly. Workload Ordering o Co-ordinating
resource provision from field based management action and
monitoring requests of British gas o Reporting and presenting
key trends within the department in predicting future workloads,
possible imbalances and proposing fixes that can proactively
manage the issues.
Muthu Lakshmanan Thiagarajan ’s education
MBA [Engineering Management],
Coventry University [November,2004]
, Coventry, UK
B.E [Electrical and Electronics],
Manduari Kamaraj University [April,2002] , Tamil Nadu
Muthu Lakshmanan Thiagarajan ’s additional information
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