Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
Scope International
, Chennai, INDIA
September 2008 – Currently Working
Industry: Banking/Financial Services/Broking
Functional area: Banking / Insurance
Handling operations team of Gulf – Investments & Insurance
and India – Insurance
Ensure team adherence to Legal and
Compliance norms along with SCB policies
Managing operations
team and driving team performance to meet organizational
goals
Managing a newly moved system called BIS that will
support Pan India- Insurance and EBBS for Gulf Operations. Review
and follow up with the vendor for closure of
issues
Continuous review of existing processes, its analysis
and closure of the gaps if found any.
Development of the
processes and flow for the newly involved process for Gulf
Operations.
Timely resolution of issues/queries within the
acceptable turnaround times.
Preparation of various MIS for
reporting
Monitoring of the audit deliverables and taking
care of all the audit check points for the Unit
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Standard Chartered Bank , Chennai, INDIA
June 2007 – August 2008
Handling all the inbound and outbound operations activities
related to Insurance (Life and Non Life) – Pan India and the
Insurance operations team
Ensure team adherence to Legal and
Compliance norms along with SCB procedures and policies
Managing
insurance operations team and driving team performance to meet
organizational goals
Managing a newly moved system called BIS
that will support Pan India- Insurance Operations
Continuous
review of the existing process flow, its analysis and closure of
the gaps if found any.
Timely resolution of issues/queries
within the acceptable turnaround times without further
escalation
Recruitment of the new staff for Insurance Operations
Team