Magazine : Bhavesh Saboo
Current
Team Coach at 3 Global Services
Education
B.Com B.Com
Bhavesh Saboo ’s experience
Team Coach
at
Hutchinson Whampoa Properties PVT Ltd
, Mumbai
Working/Currently
• Training and development of the agents to ensure that they
come up the learning curve quickly • Analyzing the team
trends and performance. Implementing corrective
actions • Improving the efficiency and productivity of agents
• Conduct regular Audits for checking the quality of
knowledge among agents. • Evaluation of calls taken by the
agents and providing feedback on the same • Managing
escalations, conducting team meetings and sessions to discuss the
team status • Working on projects to enhance the customer
experience for the organization
come up the learning curve quickly • Analyzing the team
trends and performance. Implementing corrective
actions • Improving the efficiency and productivity of agents
• Conduct regular Audits for checking the quality of
knowledge among agents. • Evaluation of calls taken by the
agents and providing feedback on the same • Managing
escalations, conducting team meetings and sessions to discuss the
team status • Working on projects to enhance the customer
experience for the organization
Bhavesh Saboo ’s education
B.Com [B.Com],
Mumbai University [2003/March]
, Mumbai
Bhavesh Saboo ’s additional information
Login to view additional information of Bhavesh Saboo
Hey there! Bhavesh Saboo is using SiliconIndia.
Benefits of SiliconIndia
- Find prospects, new employees or jobs
- Get mentored by industry experts
- Get daily news updates
- Get found in search engines (Google, yahoo)
- Find coworkers and batchmates
