Magazine : Sharon Bency Payyappilly
Current
Senior Domain Delivery Manager
Education
B.Tech/B.E. Electrical & Electronics Engi...
Industry
BPO/ITES/CRM/Transcription
About Sharon Bency Payyappilly
Life has shown me people Good and people Bad. Its been a great journey till now and I look forward to every challenge that life can pose to me!
Sharon Bency Payyappilly ’s experience
Senior Domain Delivery Manager
at
Infosys BPO Limited
, Bangalore, INDIA
August 2006 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Managing a team of 70. Leading 4 supervisors and 2 Team Leaders
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Adventity BPO Limited , Mumbai, INDIA
September 2005 – August 2006
Dealt with a mortgage sale project, involving the sales of real
estate loans to customers in the U.S.
estate loans to customers in the U.S.
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Intelenet Global Service Limited , Mumbai, INDIA
June 2004 – September 2005
Lead a team of 20 associates in analysis of credit reports for
TransUnion, one of the 3 leading credit bureaus in the U.S.
TransUnion, one of the 3 leading credit bureaus in the U.S.
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Sitel India
, Mumbai, INDIA
May 2002 – May 2004
Lead a team of 20 associates to resolve technical issues faced by
the customers of AOL US. The job also involved quality analysis
of calls and feedback.
the customers of AOL US. The job also involved quality analysis
of calls and feedback.
Sharon Bency Payyappilly ’s education
B.Tech/B.E. [Electrical & Electronics En...],
L.B.S College of Engineering [June,2001]
, Kasaragod, INDIA
Sharon Bency Payyappilly ’s additional information
Hey there! Sharon Bency... is using SiliconIndia.
Benefits of SiliconIndia
- Find prospects, new employees or jobs
- Get mentored by industry experts
- Get daily news updates
- Get found in search engines (Google, yahoo)
- Find coworkers and batchmates
