Magazine : Shail Vats
Current
HR
Education
BCA BCA
Industry
BPO/ITES/CRM/Transcription
Shail Vats ’s experience
Asst. Mgr/ Mgr (technical)
at
Teleperformance
, Delhi, INDIA
February 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I am Working as an Assistant Manger Operations, The Role and
responsiblites are endless but the feel to have them on your
shoulders is Amazing.
responsiblites are endless but the feel to have them on your
shoulders is Amazing.
Associate/ Sr. Associate -(technical) at Convergys , Gurgaon, INDIA
September 2006 – January 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I use to handle Tech issues for US based comany AT&T as an SR
Tech
Tech
Team Leader -(nontechnical) at PCL , Delhi, INDIA
January 2005 – July 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I was taking care of the team of 15-20 exe as an team lead for an
outbound call centre targetting US and UK market.
outbound call centre targetting US and UK market.
Shail Vats ’s education
BCA [BCA],
HACS [2006/December]
Shail Vats ’s additional information
Interests:
Snooker,Driving,Computer Surfinng.
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