Admin Services/ Medical Facilities
at
Siemens Healthcare Diagnostics Ltd.
, Mumbai, INDIA
May 2007 – Currently Working
Industry: Medical/Healthcare/Hospital
Functional area: Pharma / Biotech / Healthcare / Medical / R&D
Sales Activity:
Receipt of Orders, Compiling them with
all the missing information and
forward them to Head Office for execution.
Follow-up of the pending orders forwarded to HO which have
not been executed.
Collection of payments from customers /
distributors and forwarding to HO (Finance Dept).
To
follow up on payments outstanding from Distributors & Customers.
Preparation of Tenders, Quotations as requested by Sales
Team.
Preparation of Placement proposal for the customers,
preparation of price list for new customers to enable the
Spiridon team (logistics) for uploading them on to the system.
Handling different requests / queries of distributors,
customers or FF pertaining to orders and supplies, obtain
dispatch details and communicate to the concerned.
Assist
in preparation of data for the FF, Follow-up on various forms,
road permits etc from distributors, customer.
Checking
expense reports of FF, Preparation of variance reports of
distributors.
Preparation of contract compliance report
months for placement contracts.
Updating the budget
achievement of Field personel.
Sending reminder letters to
customers and distributors for outstanding and pending "C" forms.
Distributor claims, verification, incentives for FF and
further communication on these aspects to HO.
Giving the FOC
against the Expiry & Breakage of Goods.
Service Activity:
Spare parts request made by FSE / FSA / RCCM to HO.
Dispatching and collecting spares, Coordination of customer
service calls and communicating the same to FSE / FAS / RCCM.
Preparing / printing calibration certificates, IQ PQ
certificates, Validation data as per RCCM`s instruction and
forwarding to customers.
Monitoring inventory of spares with
the help of RCCM.
General Management:
Custodian of Birthday Silver Coins, issues them to the
concerned at the respective times.
Maintaining ISO
documents / Updating Branch Complaint register.
Office
administrative work - attendance, telephone, rent, stationer,
courier, pantry, house keeping etc...
Tracking couriers
for materials and spares.
All stenographic work for
Regional Business Manager / RCCM.
Maintaining product
literature at the Branch and customer data.
Material return
forms, docs, follow up on credit claims, material replacement
etc.
Contacts (internal / external):
Internally -
F & A, Sales, Marketing, Logistics,
Administration External
- Customers & Govt. Bodies.
Mission of
Function:
Qualitative & Empathetical Customer Excellence
with Speed & Accuracy
Administrative Assistant at RANBAXY LABS LTD , Mumbai, INDIA
October 2005 – April 2007
Sales Activity:
Receipt of Orders, Compiling them with
all the missing information and
forward them to Head Office for execution.
Follow-up of the pending orders forwarded to HO which have
not been executed.
Collection of payments from customers /
distributors and forwarding to HO (Finance Dept).
To
follow up on payments outstanding from Distributors & Customers.
Preparation of Tenders, Quotations as requested by Sales
Team.
Preparation of Placement proposal for the customers,
preparation of price list for new customers to enable the
Spiridon team (logistics) for uploading them on to the system.
Handling different requests / queries of distributors,
customers or FF pertaining to orders and supplies, obtain
dispatch details and communicate to the concerned.
Assist
in preparation of data for the FF, Follow-up on various forms,
road permits etc from distributors, customer.
Checking
expense reports of FF, Preparation of variance reports of
distributors.
Preparation of contract compliance report
months for placement contracts.
Updating the budget
achievement of Field personel.
Sending reminder letters to
customers and distributors for outstanding and pending "C" forms.
Distributor claims, verification, incentives for FF and
further communication on these aspects to HO.
Giving the FOC
against the Expiry & Breakage of Goods.
Service Activity:
Spare parts request made by FSE / FSA / RCCM to HO.
Dispatching and collecting spares, Coordination of customer
service calls and communicating the same to FSE / FAS / RCCM.
Preparing / printing calibration certificates, IQ PQ
certificates, Validation data as per RCCM`s instruction and
forwarding to customers.
Monitoring inventory of spares with
the help of RCCM.
General Management:
Custodian of Birthday Silver Coins, issues them to the
concerned at the respective times.
Maintaining ISO
documents / Updating Branch Complaint register.
Office
administrative work - attendance, telephone, rent, stationer,
courier, pantry, house keeping etc...
Tracking couriers
for materials and spares.
All stenographic work for
Regional Business Manager / RCCM.
Maintaining product
literature at the Branch and customer data.
Material return
forms, docs, follow up on credit claims, material replacement
etc.
Contacts (internal / external):
Internally -
F & A, Sales, Marketing, Logistics,
Administration External
- Customers & Govt. Bodies.
Mission of
Function:
Qualitative & Empathetical Customer Excellence
with Speed & Accuracy