Support Service Engineer
at
Tata Motors Ltd. pune
, Pune
2009/March
Key Deliverables:
1. Jigs / Fixture Repair
•Receive the
customer request regarding the fixtures.
•Organizing and
monitoring manpower for repair &trouble activities.
•Study &
analysis of inspection fixtures and other
tooling’s.
•Organize rectification of tooling’s and plan
for necessary machining & heat treatments.
•Organize repair
and replacement of damaged/worn-out fixture parts.
•Study for
better design &improvement in tooling’s and feedback to design
department.
2. Trouble Shooting Planning
•Spares planning of
machining as well as inspection fixtures & other
toolings.
•Receive tool & fixture drawings from design
department & study.
•Prepare spares lists & maintain the
reorder level.
•Raise indent against the shortages for
various agencies like production planning, material planning &
purchase contract engineering cell.
• Preparing daily
report of planed v/s completed activities & presenting it to
superiors during daily
review.
• Follow up &
co-ordination with diff.agencies like material planning &
purchase, production planning,contract engineering cell, central
tool design, central jigs / fixture design department, machine
shop, auto division, maintenance etc.
•Preparing control
plan, customer satisfaction index plan etc.