Magazine : Navneet Vyas
Current
Retail
Education
Graduation B.Com
Industry
Retailing
About Navneet Vyas
Hi Guys
Navneet Vyas ’s experience
Associate/ Sr. Associate -(NonTechnical)
at
Reebok India Pvt Ltd
, Delhi, INDIA
September 2008 – Currently Working
Industry: Retailing
Functional area: ITES / BPO / KPO / Customer Service / Operations
Working as Executive Sales Planning & Operations, Handling Key
Accounts of company and to deliver high level of service to
customers.
Accounts of company and to deliver high level of service to
customers.
Associate/ Sr. Associate -(NonTechnical) at Convergys India Pvt Ltd , Delhi, INDIA
March 2007 – September 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Working as Customer Care executive with Converygys for UK based
Telecom Company.
Telecom Company.
Customer Care Executive at Idea Cellular pvt Ltd , Indore, INDIA
September 2004 – February 2007
Industry: Telcom/ISP
Functional area: Telecom
• Updating customer knowledge regarding the
schemes. • Handling all Walk-In Customers providing resolution
to their queries and complaints. • To update the customer
about all the latest offers and schemes. • Maintaining the
stock of all the H/s available under schemes. • To resolve all
issues related to Billing/Provisioning etc. • Follow up with
concerned department for resolving all complaints. • To make
sure 100% customer interaction is captured on daily
basis. • Ensuring the closure of
schemes. • Handling all Walk-In Customers providing resolution
to their queries and complaints. • To update the customer
about all the latest offers and schemes. • Maintaining the
stock of all the H/s available under schemes. • To resolve all
issues related to Billing/Provisioning etc. • Follow up with
concerned department for resolving all complaints. • To make
sure 100% customer interaction is captured on daily
basis. • Ensuring the closure of
Customer Relation Executive at Netpro Associates , Indore, INDIA
February 2002 – July 2004
Industry: BPO/ITES/CRM/Transcription
Functional area: Data Processing
My job profile is to look after the queries of clients and to
make them aware about new projects of the firm as to make strong
business relations with them. Also to forward complete projects
to quality department and to provide feedback of work done to
clients is also come under my job profile.
make them aware about new projects of the firm as to make strong
business relations with them. Also to forward complete projects
to quality department and to provide feedback of work done to
clients is also come under my job profile.
Navneet Vyas ’s education
Graduation [B.Com],
Christian Eminent H.S. School [2001/March]
, Indore
Navneet Vyas ’s additional information
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