Magazine : Anita Mandar Sakpal
Current
Asst Mgr PMO MIS
Education
EMBA
Industry
Insurance
About Anita Mandar Sakpal
I am Anita Sakpal, having total 7 yrs experience, currently I am working with Reliance Life Insurance as Asst. Manager MIS - PMO. I am B.Com Graduate and doing my EMBA.
Anita Mandar Sakpal ’s experience
Assistant Manager
at
RELIANCE LIFE INSURANCE, INDIA, MUMBAI
, Mumbai, INDIA
March 2008 – April 2009
Industry: Insurance
Functional area: MIS PMO
~Business Analysis for MIS Reporting on Qlikview & Life Asia
~Conduct Resource Profiling for IT Operations ~Application
Product Support for Qlikview ~Conduct User Trainings for BI User
Awareness ~Daily / Weekly / Monthly MI Reporting to the CTO on
IT Performance
~Conduct Resource Profiling for IT Operations ~Application
Product Support for Qlikview ~Conduct User Trainings for BI User
Awareness ~Daily / Weekly / Monthly MI Reporting to the CTO on
IT Performance
Sr.Executive at WIPRO BPO (A Division of WIPRO LTD.) , Mumbai, INDIA
February 2004 – November 2007
~Forecasting and Scheduling on IEX
~Handle all
Dashboards ~Handle Adherence and Conformance reports ~Handle
all Daily, Weekly and Monthly Client and Internal reports
~Handle Processor’s Salary and Incentives reports ~Prepare
QBR (Quarterly Business Review) Presentation ~Prepare R&R data
(Reviews and Rewards) for the floor ~Prepare monthly Agent and
TL Stacks for the floor ~Maintain all trackers and Daily
Activity Sheet on the floor
Dashboards ~Handle Adherence and Conformance reports ~Handle
all Daily, Weekly and Monthly Client and Internal reports
~Handle Processor’s Salary and Incentives reports ~Prepare
QBR (Quarterly Business Review) Presentation ~Prepare R&R data
(Reviews and Rewards) for the floor ~Prepare monthly Agent and
TL Stacks for the floor ~Maintain all trackers and Daily
Activity Sheet on the floor
QA/ QC Exec. at AHURA TECHNOLOGIES, MUMBAI, INDIA , Pune, INDIA
January 2002 – December 2003
~Worked as Quality Assistance
~Check & Correct the content of
the E-Books in the word format. ~Conduct XML Training batches
for the floor ~Organize continuous feedback sessions for floor
to sensitize them to important quality parameters. ~Reduce
fatal errors, also helping them to find better ways to provide
error free work. ~Review quality scores on a weekly basis and
allocate agents in a PIP (Performance Improvement Plan)
the E-Books in the word format. ~Conduct XML Training batches
for the floor ~Organize continuous feedback sessions for floor
to sensitize them to important quality parameters. ~Reduce
fatal errors, also helping them to find better ways to provide
error free work. ~Review quality scores on a weekly basis and
allocate agents in a PIP (Performance Improvement Plan)
Anita Mandar Sakpal ’s education
EMBA,
Institute of Business Management Studies (IBMS) [Currently,Studying]
, Mumbai, INDIA
B.Com,
Osmania University, Hyderabad [October,1998] , Mumbai, INDIA
Anita Mandar Sakpal ’s additional information
Interests:
Watching movies and Listening to Music
Awards and achievements:
~Six Sigma Yellow Belt Training for Quality in Wipro BPO
~MS Access Training from Pragati Software
~Advanced MS Excel from Pragati Software
~MS Project from CMIIT
~MS Visio from CMIIT
~Leadership Excellence Work-shop in Wipro BPO
~Integrity Training, to inculcate the right job values
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