Magazine : Lalit Kadam
Current
Student
Education
BCA Information Technology
Industry
BPO/ITES/CRM/Transcription
About Lalit Kadam
I am a hardworking person who love challenges.
Lalit Kadam ’s experience
Floor Support Officer
at
Convergys India Pvt. Ltd
, Gurgaon, INDIA
October 2006 – December 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Handling the Two Teams of 15 members each, taking Escalated
calls, Calls Monitoring & Providing Feedbacks to the agents.
calls, Calls Monitoring & Providing Feedbacks to the agents.
Lalit Kadam ’s education
BCA [Information Technology],
Merrut University [June,2005]
, Meerut, INDIA
GNIIT [COMPUTERS],
NIIT [September,2008] , Delhi, INDIA
CCNA CERTIFIED [NETWORKS],
ROOMAN TECHNOLOGIES [April,2009] , Delhi, INDIA
MCSE [WINDOWS XP,SERVER 2003],
ROOMAN TECHNOLOGIES [Currently,Studying] , Delhi, INDIA
Lalit Kadam ’s additional information
Interests:
Learning new methods of troubleshooting,
Making Friends,
Listening to music,
Playing Cricket
Awards and achievements:
CCNA CERTIFIED,
MCP CERTIFIED
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