System Admin
at
Cognizant Technology Solutions
, Chennai, INDIA
July 2008 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Taking care of GSD (Global service desk) using Remedy tool
and troubleshooting issues faced by associates in different
locations of Cognizant.
• Solving issue in User End Using Dame
ware tool.
• Installation and Troubleshooting of applications
including Lotus Notes, Microsoft Office 2003&2007, Visual Studio
2003 and 2005, SQL Server 2003 and 2005,Citrix,
etc.
• Replaced and installed Internal & External
Hardware.
• Renamed computers to convention and join XP
machines to the domain.
• Rema