Magazine : Seema Ranjan
Current
Customer Support Exective
Education
B.Tech/B.E. Elec. and Telecommunication.
Industry
BPO/ITES/CRM/Transcription
About Seema Ranjan
Working with BPO/ Non voice for Sony Computer US, hard working, fast learner. I would like to switch in Windows Server/Active Directory profile. I have completed my MCITP training and certification.
Seema Ranjan ’s experience
Customer Support Executive
at
C Cubed Solution Pvt. Ltd.
, Bangalore, INDIA
March 2011 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
•Providing solutions and resolving the issues in Sony Notebooks
Computers & Desktop Computers through chats and Remote
assistance(US Support Team) •Providing support for
installation of Operating System, Antivirus and
Applications. •Provide assistance concerning Printers,
Ethernet, and Wireless, Outlook, USB ports, CD/DVD Drive, Video
issue, System Recovery & Data Backup. •Maintaining complete
customer support documentation
Computers & Desktop Computers through chats and Remote
assistance(US Support Team) •Providing support for
installation of Operating System, Antivirus and
Applications. •Provide assistance concerning Printers,
Ethernet, and Wireless, Outlook, USB ports, CD/DVD Drive, Video
issue, System Recovery & Data Backup. •Maintaining complete
customer support documentation
Seema Ranjan ’s education
B.Tech/B.E. [Elec. and Telecommunication.],
Institute of Electronics and Telecomunication Engineers [March,2009]
, Hyderabad, INDIA
Diploma [Electronics],
GOVT. Womens Polytechnic, Bokaro [February,2002] , Bokaro, INDIA
Seema Ranjan ’s additional information
Interests:
Windows server 2008, Active Directory, Networking
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