Customer Support Engnr/ Technician
at
C.M.S
, Bangalore, INDIA
July 2009 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Installing the OS & Troubleshooting the Same related issues on
Windows 2000,2003,vista,windows-7
and XP
· Providing end-user
support for client PCs with windows 2000, 2003, vista, windows-7
and windows XP
professional operating system.
· Diagnose &
Resolving End user problems.
· Monitoring of LAN & WAN
Connectivity.
· Maintaining daily basis Asset Management,
helpdesk, call management are performed through
REMEDY tool.
Customer Support Engnr/ Technician at Reliance Communications , Bangalore, INDIA
August 2007 – June 2009
Industry: Telcom/ISP
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Installing the OS & Troubleshooting the Same related issues on
Windows 2000,2003,vista,windows-7
and XP
· Providing end-user
support for client PCs with windows 2000, 2003, vista, windows-7
and windows XP
professional operating system.
· Diagnose &
Resolving End user problems.
· Monitoring of LAN & WAN
Connectivity.
· Maintaining daily basis Asset Management,
helpdesk, call management are performed through
REMEDY tool.
System Admin at ZENSAR TECHNOLOGIES , Bangalore, INDIA
May 2003 – September 2006
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
TROUBLESHOOTING,MANAGING USERS,DAY TODAY BACKUPS,UPDATES ETC...