Magazine : Harleen Sabharwal
Current
Assitant Manager
Education
B.Com graduation
Industry
Recruitment/Employment Firm
About Harleen Sabharwal
"It takes a little courage, and a little self-control. And some grim determination, If you want to reach the goal. It takes a great deal of striving, and a firm and stern-set chin. No matter what the battle, if you really want to win, there's no easy path to glory. There is no road to fame. Life, however we may view it, Is no simple parlor game; But its prizes call for fighting, For endurance and for grit; For a rugged disposition that will not quit."
"Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education alone will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan "press on" has solved and always will solve the problems of the human race."
"Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education alone will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan "press on" has solved and always will solve the problems of the human race."
Harleen Sabharwal ’s experience
Consultant
at
Cosmic HRS
, Chandigarh, INDIA
January 2008 – February 2009
Industry: Recruitment/Employment Firm
Functional area: Corporate Planning / Consulting
Generate and shortlist the cv’s
Fixing of appointment
of employees and recruiter Rigorous search of CV’s on
Naukri and Times Jobs Blush up and prepare the candidates
for interviews Categorizer candidates on basis of their
skills and experience for appropriate industry recruitment
of employees and recruiter Rigorous search of CV’s on
Naukri and Times Jobs Blush up and prepare the candidates
for interviews Categorizer candidates on basis of their
skills and experience for appropriate industry recruitment
Administrator/Coordinator/Specialist at IRD technolgies , Chandigarh, INDIA
April 2005 – December 2007
Quality Analyst & Sales Executive (Chandigarh)
August 2005- December 2007 (total period)
Responsibilities are • Monitoring
Calls for agents • Defining quality
parameters to the agents • Giving feedbacks to
the Agent • Preparing Daily
Reports • Managing & Monitoring overall Process
quality. • Making Plan of quality scoring on Daily /
Monthly basis. • Achieving the benchmark of quality, if not
achieved finding the problem area and working on the same to
achieve the target. • Sending Daily / Monthly quality scores
• Maintaining the Error reports of
Individual. • Making training Plans for new batch & Cross
training of team members • Maintaining Process related step
guides. • Making Plans for organizing training to enhance
agent’s skills. • Maintaining ‘Training imparted data’
of all agents. • Distribution of new process updates to Team
Leads/Agents. Sales Executive IRD Information Technology Pvt.
Ltd. Panchkula, Haryana
August 2005 –October 2006 Responsibilities are
• Interacting with International Clients • Involving
inbound/outbound sales process • Build and maintain strong
client relationships • Taking care of TELEMARKETING
Activities for global market • Good in Taking Clients Calls
• Identifying Key Contacts and Generating
Leads. • Market research through web and other
sources. • Making follow up calls & Sending
proposals. • Resolution of customer Disputes. • Meet
customer Commitments
August 2005- December 2007 (total period)
Responsibilities are • Monitoring
Calls for agents • Defining quality
parameters to the agents • Giving feedbacks to
the Agent • Preparing Daily
Reports • Managing & Monitoring overall Process
quality. • Making Plan of quality scoring on Daily /
Monthly basis. • Achieving the benchmark of quality, if not
achieved finding the problem area and working on the same to
achieve the target. • Sending Daily / Monthly quality scores
• Maintaining the Error reports of
Individual. • Making training Plans for new batch & Cross
training of team members • Maintaining Process related step
guides. • Making Plans for organizing training to enhance
agent’s skills. • Maintaining ‘Training imparted data’
of all agents. • Distribution of new process updates to Team
Leads/Agents. Sales Executive IRD Information Technology Pvt.
Ltd. Panchkula, Haryana
August 2005 –October 2006 Responsibilities are
• Interacting with International Clients • Involving
inbound/outbound sales process • Build and maintain strong
client relationships • Taking care of TELEMARKETING
Activities for global market • Good in Taking Clients Calls
• Identifying Key Contacts and Generating
Leads. • Market research through web and other
sources. • Making follow up calls & Sending
proposals. • Resolution of customer Disputes. • Meet
customer Commitments
Harleen Sabharwal ’s education
B.Com [graduation],
MCM DAV College [May,2008]
, Chandigarh, INDIA
Harleen Sabharwal ’s additional information
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