Voice support officer
at
Knoah solutions
, Hyderabad, INDIA
April 2008 – October 2008
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Troubleshooting on Technical issues of American Water
Heaters
Dealing with American customers on problem resolving
issues
Giving full product knowledge
Consultant at Indo British Acadmey , Hyderabad, INDIA
December 2005 – February 2008
: Students counseling and career guidance
To
maintain the office Files and system
To handle all the Phone
quires and calls
To Handle the Staff management