Magazine : Ayan Raychoudhury
Current
Operation Executive
Education
B.Com
Industry
Telcom/ISP
About Ayan Raychoudhury
? A result oriented professional with over 5 years of experience in Back-end Operations, MIS Reporting, Customer Service and Team Management.? An effective communicator with good relationship building & interpersonal skills.
Possess a flexible & detail oriented attitude
Possess a flexible & detail oriented attitude
Ayan Raychoudhury ’s experience
Backend/Operation-Executive
at
IDEA Cellular Limited
, Durgapur, INDIA
October 2009 – Currently Working
Industry: Telcom/ISP
Functional area: ITES / BPO / KPO / Customer Service / Operations
1)Handling entire back office operations of the distribution
agency; monitoring overall functioning of processes, identifying
improvement areas and implementing adequate measures to maximize
customer satisfaction level 2)Preparing MIS reports & other
statements with a view to apprise management of process
operations and assist in critical decision-making
process 3)Assessing feedback, evaluating & providing critical
feedback on areas of improvements
agency; monitoring overall functioning of processes, identifying
improvement areas and implementing adequate measures to maximize
customer satisfaction level 2)Preparing MIS reports & other
statements with a view to apprise management of process
operations and assist in critical decision-making
process 3)Assessing feedback, evaluating & providing critical
feedback on areas of improvements
Ayan Raychoudhury ’s education
B.Com,
Burdwan University [May,2002]
, Burdwan, INDIA
Ayan Raychoudhury ’s additional information
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