Operations Mgr
at
CSS Corp Pvt Ltd
, Chennai, INDIA
July 2003 – Currently Working
Industry: IT-Software/Software Services
Functional area: ITES / BPO / KPO / Customer Service / Operations
• 6 years of experience in managing complex, multi-disciplinary
projects in information technology for clients across various
geographies.
• Industry experience primarily in EIMS
(Enterprise Infrastructure Management Services) and Service
Readiness
• Experienced in managing large distributed project
teams in offshore delivery model.
• Extensive experience in
managing projects in heterogeneous environments viz., MS
Exchange, UNIX, Database, Application management and Backup.