Service Delivery Leader
at
RBC college of Business & Management
, Auckland, New Zealand
August 2011 – June 2012
Industry: Banking/Financial Services/Broking
Functional area: Top Management
1. Plan, prioritize and develop management programs and Learning
Plan for freshman and sophomores.
2. Update national
information repository and B-school bulletin.
3. Formulate
strategies, vision, define mission statement and goals for
management team, working committee and board of members.
4.
Prepare and deliver product presentation in front of board of
members, executive committee such as CEO, VP, CTO etc.
5.
Track the progress of the project and training calender for
freshman.
Analyst at NIIT Technologies , Delhi, INDIA
December 2009 – September 2010
Analyzing and recommending process improvements, control,
co-ordinate, plan and direct programs for multinational
organizations, financial industries and startups. Proficient
professional in web strategy, ecommerce, digital marketing,
Insurance websites, CRM, WCM (Web Content Management System) and
ECM (Enterprise Content Management) system. Has experience in
delivering and negotiating a Content Management solution.
Stakeholder development, client negotiation and engagement
manager.
Program Mgr at Steria India Limited , Noida, INDIA
November 2008 – July 2009
Making specific, actionable and prioritized recommendations and
key decisions that flows through product road-maps and supporting
execution where appropriate, building marketplace strategies,
vision, mission and long term goals and policies of Retail
product. Leading the thinking on key issues of marketplace design
and operation at a country and segment level, Identifying and
assessing the viability of emerging marketplace models around the
world, Recommending changes and marketing programs.
Corp. Communication Exec. at IBM India , Delhi, INDIA
July 2009 – October 2009
Making specific, actionable and prioritized recommendations and
key decisions that flows through product road-maps and supporting
execution where appropriate, building marketplace strategies,
vision, mission and long term goals and policies of Telecom
product. Prepare Assessments for emerging marketplace models
around the world, Recommending changes and develop marketing
programs for New Zealand Telecom.
Testing Engnr at NIIT Limited , Delhi, INDIA
December 2006 – December 2007
1. To independently create the training documents and triage
meetings.
2. To help the business increase revenue by $1.8
million a year.
3. To coordinate and provide directions to
project team.
4. To work on testing deliverable (test plans,
test strategies, test cases, set-up test data and technical
environments such as Windows, Linux, Oracle, MS applications, web
technologies, web services, web based products etc.