sales Coordination (TL)
at
Bharti airtel services
, Pune
2006/Currently
Backend operations related to fixed line revenue stream, includes
handling service related complaint, service request, tariff plan
changes, activations and deactivations of VAS. Providing VAS to
QCB customers thereby enhancing the ARPU. Knowledge of CRM, used
for raising complaints of customer, related to any issues,
disputes, or running reports. Knowledge of CRM, used for raising
complaints of customer, related to any issues, disputes, or
running reports. Maintaining the MIS for sales related
closures....