Magazine : Sangram Poonia
Current
Technical Support Engineer
Education
Bachelor... Master of Computer Applicatio...
Sangram Poonia ’s experience
Technical Support Engineer
at
Maples ESM Technology Pvt. Ltd
, Delhi
Working/Currently
An astute professional with a current experience of 3 Years in
the areas of IT Infrastructure Management, and Technical Support
with reputed organization. 2. Currently employed in “Maples
ESM Technology Pvt. Ltd, Bangalore “as “Technical Support
Engineer” for Client “Tata Consultancy Services (TCS),
Bangalore” for the project of “IT Infrastructure Support”.
Currently works for sub client “Tata Sky Ltd, North Zone
Regional Office New Delhi for IT Department. In this time period
I handled different branches of Tata Sky Ltd including Ahmedabad
office, Uplink Center (Broad Casting Center). Currently I am
handling IT Support of 4 offices which includes North Zone
Regional Office Okhla, Noida, Gurgaon, and Pitampura
Office. 3. Previously employed in “SSM InfoTech Solutions
Private Limited, Surat (From July 2005 to December 2006) “as
“IT Technical Support Engineer” for Client “Reliance
Industries Ltd, Hazira, Surat” for “MIS Department” In June
2006 promoted to designation “Helpdesk In charge”. Also work
for Software Implementation of ”X Force Alarm Management
System” for Distributed Control System (DCS). ABB-800XA DCS
(Windows Based), Yokogawa CS 3000 DCS (Window Base),
HoneyWell-TDC3000 DCS, Mark V DCS, Mark IV DCS and Hathway DCS
all these DCS System in which XForce Alarm Management System are
implemented. 4. Experience in IT infrastructure management,
vendor development, System operations, Database support and
disaster recovery management. Hands on experience in providing
technical support on 24X7 bases. 5. An effective Technical
Support Engineer with strong communication, analytical, highly
innovative, determined, result oriented, hard working, a good
team player, a good listener and having high level of inter
personal skills. 6. The Key Strengths are: IT Infrastructure,
Technical Support, Team Management, Software implementation and
Commissioning, Networking (Primary Level), Internet Security and
Leadership.
the areas of IT Infrastructure Management, and Technical Support
with reputed organization. 2. Currently employed in “Maples
ESM Technology Pvt. Ltd, Bangalore “as “Technical Support
Engineer” for Client “Tata Consultancy Services (TCS),
Bangalore” for the project of “IT Infrastructure Support”.
Currently works for sub client “Tata Sky Ltd, North Zone
Regional Office New Delhi for IT Department. In this time period
I handled different branches of Tata Sky Ltd including Ahmedabad
office, Uplink Center (Broad Casting Center). Currently I am
handling IT Support of 4 offices which includes North Zone
Regional Office Okhla, Noida, Gurgaon, and Pitampura
Office. 3. Previously employed in “SSM InfoTech Solutions
Private Limited, Surat (From July 2005 to December 2006) “as
“IT Technical Support Engineer” for Client “Reliance
Industries Ltd, Hazira, Surat” for “MIS Department” In June
2006 promoted to designation “Helpdesk In charge”. Also work
for Software Implementation of ”X Force Alarm Management
System” for Distributed Control System (DCS). ABB-800XA DCS
(Windows Based), Yokogawa CS 3000 DCS (Window Base),
HoneyWell-TDC3000 DCS, Mark V DCS, Mark IV DCS and Hathway DCS
all these DCS System in which XForce Alarm Management System are
implemented. 4. Experience in IT infrastructure management,
vendor development, System operations, Database support and
disaster recovery management. Hands on experience in providing
technical support on 24X7 bases. 5. An effective Technical
Support Engineer with strong communication, analytical, highly
innovative, determined, result oriented, hard working, a good
team player, a good listener and having high level of inter
personal skills. 6. The Key Strengths are: IT Infrastructure,
Technical Support, Team Management, Software implementation and
Commissioning, Networking (Primary Level), Internet Security and
Leadership.
Sangram Poonia ’s education
Bachelor of Commerce (B.Com) [Master of Computer Applicat...],
Kendriya Vidyalaya, Haldwani Cannt, Nainital [2005/June]
, Haldwani
Sangram Poonia ’s additional information
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