Magazine : Balbir Yadav
Current
Senior manager Operations
Industry
BPO/ITES/CRM/Transcription
About Balbir Yadav
A dynamic professional with over 28 years of rich work experience (including over 20 years in Indian Air Force) in the areas of Project Management, Delivery Management, Supply Chain and Man Management.
Presently associated with Enventure Technologies, Bangalore as Senior Manager (Operations).
A project planner with expertise in planning, executing and spearheading various projects in compl
Presently associated with Enventure Technologies, Bangalore as Senior Manager (Operations).
A project planner with expertise in planning, executing and spearheading various projects in compl
Balbir Yadav ’s experience
Head/ VP/ GM-Operations
at
Enventure Technologies
, Bangalore, INDIA
June 2008 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
A dynamic professional with over 28 years of rich work
experience (including over 20 years in Indian Air Force) in the
areas of Project Management, Delivery Management, Supply Chain
and Man Management. Presently associated with Enventure
Technologies, Bangalore as Senior Manager (Operations). A
project planner with expertise in planning, executing and
spearheading various projects in compliance to quality standards
and guidelines. Acquires a clear understanding of the
industry, techn
experience (including over 20 years in Indian Air Force) in the
areas of Project Management, Delivery Management, Supply Chain
and Man Management. Presently associated with Enventure
Technologies, Bangalore as Senior Manager (Operations). A
project planner with expertise in planning, executing and
spearheading various projects in compliance to quality standards
and guidelines. Acquires a clear understanding of the
industry, techn
Operations Mgr at Adarsh Solutions Pvt Ltd (Vendor of IHS , Bangalore, INDIA
August 2005 – May 2008
Ensuring maximum productivity with 100% conformance to
quality standards, determined by the client. Responsible for
project planning, estimation and monitoring of multiple
deliveries. Managing various functions related to
recruitment, people management, client management, process
development and implementation. Managing 18 production
teams consisting of 200+ engineers. Managing 30 member
technical support executives team exclusively for calling
manufacturers/suppliers/customers
quality standards, determined by the client. Responsible for
project planning, estimation and monitoring of multiple
deliveries. Managing various functions related to
recruitment, people management, client management, process
development and implementation. Managing 18 production
teams consisting of 200+ engineers. Managing 30 member
technical support executives team exclusively for calling
manufacturers/suppliers/customers
Asst. Mgr/ Mgr -(Technical) at RSB Systems Pvt Ltd Vendor of Partminer , Gurgaon, INDIA
December 2000 – July 2005
Key Deliverables
Functioning as Technical Team Leader,
entailing recruitment, training and mentoring of team
members. Conducting audits on ISO documentation as a Lead
Auditor. Ensuring maximum productivity with 100% conformance
to quality standards as per the client’s
requirements. Notable Achievements: Suggested process
improvement techniques and achieved 100% productivity improvement
using new software application..
entailing recruitment, training and mentoring of team
members. Conducting audits on ISO documentation as a Lead
Auditor. Ensuring maximum productivity with 100% conformance
to quality standards as per the client’s
requirements. Notable Achievements: Suggested process
improvement techniques and achieved 100% productivity improvement
using new software application..
Operations Mgr at Indian Air Force , Delhi, INDIA
June 1980 – June 2000
Telecommunication installation and maintenance
Balbir Yadav ’s education
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Balbir Yadav ’s additional information
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